Please read the following Cancellation Policy carefully, which includes Additional Therapy Cancellation and our Covid-19 Cancellation policy:
In the event of cancellation please note that no refunds, credit or transfers will be given for no-shows, early departures, unused days, travel delays, Mother Nature, Force Majeure or Covid. Should you need to cancel before the programme begins you may transfer your place to a third party. The Yeotox programme runs weekly with limited spaces available and regularly runs at full capacity. Due to the nature of the programme being a 5 day experience, should you cancel last minute, it is difficult to fill the space due to guests’ schedule restraints. We therefore strongly advise you purchase holiday insurance in case of cancellation on your part. In the unfortunate instance you need to cancel due to feeling unwell with Covid we can provide your insurer with a letter & booking details.
Due to Covid now being endemic we can also no longer move peoples bookings if they cancel due to Covid.
Should the programme be cancelled by us then any balance payments made shall be returned, excluding the non-refundable deposit. In regards to any additional therapies you have selected above: Should you wish to cancel your additional therapies more than 1 week prior to your retreat start date you will receive a full refund. Should you wish to cancel more than 48 hours prior to your retreat start date you will forfeit 50% of the cost. Should you wish to cancel less than 48 hours prior to your retreat start date you will forfeit 100% of the cost. Any additional therapies that are booked will take place instead of a scheduled activity.
I declare that I am in good health and feel confident in my ability to participate safely in the Yeotox by Yeotown Retreat, I also confirm I am able to hike 10km.
I have read, understand, and agree to the contents of the Informed Consent Agreement in its entirety. INFORMED CONSENT: I declare that I intend to engage in physical activity while at Yeotown and I understand that each person (myself included) has a different capacity for participating in such activities. I am aware that all activities offered are voluntary and self-directed in nature. I assume full responsibility, during and after my participation, for my choices to use or apply, at my own risk, any portion of the information or instruction I receive during my programme. I understand that part of the risk involved in undertaking any activity is relative to my own state of fitness or health and to the awareness, care, and skill with which I conduct myself in that activity. I acknowledge that my choice to participate in a Yeotox Retreat brings with it my assumption of risk. I recognise that by participating on a Yeotox Retreat, I may experience potential health risks including, but not limited to, as light- headedness, fainting, abnormal blood pressure, chest discomfort, leg cramps, bodily injury, nausea, and even the possibility of life-threatening emergency. I assume wilfully those risks listed above. I acknowledge my obligation to immediately inform the nearest member of staff of any pain, discomfort, fatigue, or any other symptoms that I may suffer during and immediately after my participation. I understand that I may stop or delay my participation in any activity if I so desire and I may also be requested to stop and rest by a supervising employee who observes any symptoms or distress or abnormal response. I accept the fact that the skills and competencies of some employees and/or volunteers will vary according to their training and experience and that no claim is made to offer assessment or treatment of any mental or physical disease or condition by those who are not duly licensed, certified, or registered and herein employed to provide such professional services. I accept that Yeotown will carefully and sensitively share necessary personal information of mine within their staff team. This is to ensure that I am kept safe and that I receive the utmost care, and personal attention, throughout my stay (we will not share your information with third parties and we will not share it unnecessarily).